Customer Care

Contact Us

Have a question or need help? We're here for you!

📧 Email: info@sandmentality.com

We'll get back to you within 24–48 business hours.

Shipping

We ship across Europe and to the United States. Estimated delivery times:

  • Italy: 2–4 business days
  • Europe: 4–7 business days
  • USA: 7–14 business days

Returns & Refunds

We accept returns within 14 days of receiving your order. Items must be unworn and in their original condition.

To start a return, email us with your order number and we'll guide you through the process.

FAQ

How can I track my order?
You'll receive a tracking email as soon as your order ships.

Can I change or cancel my order?
Contact us within 24 hours of placing your order and we'll do our best to help.

Are your products Made in Italy?
Our swimwear is Made in Italy. All other pieces are crafted from carefully selected premium materials.